Definitions"Agreement" means these Terms and Conditions. "We" "us" and "our" refer to MAP, LLC the administrator of this card on behalf of the financial institution offering this card. "You" and "your" refer to the person who has obtained a Card from us. "Card" means the Prepaid Card. Our "Business Days" are Monday through Friday; Federal holidays are not included. "State" means the State of Washington.
Agreement; AmendmentsWe agree to maintain the Card for you and to perform according to this Agreement. By obtaining a Card from us, by using the Card or by permitting anyone else to use the Card, you agree to the provisions of this Agreement, which is subject to amendment, and further agree that this Agreement is binding on your successors, representatives and assignees.
Card Not InsuredYour Card is not a deposit account, and the value loaded on your Card is not insured by the Federal Deposit Insurance Corporation (FDIC), National Credit Union Administration (NCUA), or any other federal or state agency.
Ownership and Use of the CardThe Card is and will remain our property. However, you will be solely and completely responsible for the possession, use and control of the Card. You must surrender the Card to us immediately upon request. The Card may not be used for Internet lottery, betting, or gambling transactions or for any illegal transactions.
Your PINYou need a 4-digit personal identification number ("PIN") for use with the Card to perform any transactions at an ATM or POS terminal. Should you request and receive a PIN and initiate an ATM or PIN POS transaction, you authorize us to follow any instructions entered through use of the Card with or without the PIN. Because the Card and PIN can be used to access money on the Card and to access information about the Card, you agree to treat the Card and PIN with the same degree of care and secrecy that you use to protect other sensitive financial data, but not less than reasonable care.
Loading the CardSubject to the exceptions in this Agreement, you may load money to the Card at a branch of the institution where you purchased the card; or by Web or phone, if supported by the financial institution where you purchased your card. We will account to you for such deposits by means of receipts or other agreed upon format. We have the right to refuse any deposit.
Unless restricted by your institution, the Card may be reloaded, following the activation of the Card. Limits and restrictions on reloads shall be set by your institution.
Certain restrictions, minimums and limits may exist on the amount which may be loaded to the Card at any one time. To learn more about current restrictions, minimums and limits, call the toll free number located on the back of your card.
If the card has the ReadyLink symbol on the back of the card you may reload your card at participating ReadyLink merchants. For locations go to https://usa.visa.com/pay-with-visa/cards/services-locator.html
Expiration; Renewal - Effective September 29, 2011Each Card shall have an expiration date displayed on the front of the Card. Cards will not automatically renew upon expiration. Upon expiration, the Card will no longer be valid and all funds associated with the Card will no longer be accessible.
Honoring Transactions; Negative BalancesWe will honor all transactions initiated or authorized by you or the Card holder. We shall dishonor a transaction when the Card has an insufficient balance to cover such transaction. We may dishonor a transaction for Internet lottery, betting, or gambling transactions or for any illegal transactions.
Please be advised that certain types of merchants, including but not limited to, restaurants, gas stations (fuel dispensers), car rentals agencies, and hotels, obtain an authorization which may exceed the actual amount of your purchase. If the amount of the authorization exceeds the value remaining on your Card, your transaction shall not be honored, even though the value remaining on your Card is sufficient to cover the actual amount of your purchase.
Types of Available TransfersIn order for you to make purchases via mail order, phone order, or via Internet, you must first register your card. You, or someone you have authorized by giving them the Card and/or PIN (even if that person exceeds the authority), may use the Card and/or PIN to:
- Withdraw cash from the Card at an ATM
- Pay for purchases or services at places that accept Visa
- Make balance inquiries on the Card.
Limitations on TransfersAll debits are limited to the amount of money loaded on the Card.
Certain limits exist on
- the amount which may be withdrawn from different ATM or POS terminals each day
- the frequency, amount and timing of transfers you may arrange with third parties or make from ATMs and POS terminals with the Card or PIN is limited each Business Day.
Our Obligation for Failure to Make TransfersIf we do not complete a transfer to or from the Card on time and in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not have enough money on the Card to make the transfer. This shall include an insufficient balance due to our disclosed fees set forth herein.
- If the ATM where you are making the transfer does not have sufficient cash.
- If the terminal or system was not working properly.
- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
Foreign TransactionsThe rate of exchange for international transactions using the Card is calculated using a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date.
Our Right of OffsetWe have the right to offset against the Card for any indebtedness owed by you to us, whether individually or jointly owed. We may offset against the Card either before or after your death and without demand or notice to you. This includes the right to debit any fees assessed in accordance with these Terms and Conditions.
Our Security Interest in the CardYou grant a security interest in the Card to us and our affiliates for any and all indebtedness owed by you to us or to our affiliates, however and whenever incurred or evidenced. Such security interest is not in derogation or substitution of our right to offset against the Card.
Notices - Effective September 29, 2011General Notice of modifications to this Agreement shall be posted to our website and shall take effect after thirty (30) days. It is your responsibility to monitor the website for any changes. Notices from you to us will be effective upon our receipt and reasonable time to process. Notices to you from us will be effective as noted in changes to Terms & Conditions as delivered at time of card purchase or as updated on the Consumer Website, with the updates on the Consumer website superseding any predated Terms and conditions delivered at time of card purchase, or as otherwise provided in this Agreement.
Cancellation of the Card; Terminating AccessWe may cancel the Card or terminate electronic access to the Card with or without cause and without prior notice to you.
Documentation of TransfersYou can get a receipt at the time you make any transfer from the Card using an ATM or POS terminal.
Card activity and Card balance will be provided electronically. Such information can be obtained at the following website: www.visaprepaidprocessing.com/MAP/toyourcard.
The Card balance at any time shall be determined by us from our books and records of transactions. Should you have any questions about your electronic transfers telephone us at 1-866-906-4170 or write to us at www.visaprepaidprocessing.com/MAP/toyourcard.
You can get a receipt at the time you make any transfer from the Card using an ATM or POS terminal.
A monthly Card statement will be made available to you showing Card activity and balance. Statements will be provided electronically. The Card balance at any time shall be determined by us from our books and records. A statement is deemed made available to you when such statement or notice of the availability of the statement is electronically transmitted email s as shown by our records for the Card or as otherwise agreed. In the event an emailed or notice or statement is returned to us, then each subsequent statement is deemed made available to you at the time we would have produced such statement. Receipts and statements will constitute admissible evidence.
Your Duties and LiabilitiesYou agree to examine each statement (and enclosures) and any Card information provided to discover any unauthorized transactions or errors, and you agree to notify us in writing thereof without delay. Except as provided in the Transfer Disclosure Statement below, if you fail to meet any of the requirements of the previous sentence:
- within 14 calendar days after the statement or Card information was mailed or otherwise made available, you will be precluded from asserting against us (1) any error or unauthorized transaction, if we will suffer a loss as a result of your failure to meet the requirements of the previous sentence; or (2) any unauthorized transaction by the same person if we paid the transaction after the 14-day period.
Ownership and Withdrawal DisputesIf ownership of or the right to use the Card becomes in dispute for any reason, we, in our discretion, may refuse to authorize transactions or refund any portion of the balance until the dispute is settled.
Service Charges for Transfers; Fees and PenaltiesWe will charge the Card for transactions and service charges according to this Agreement. You agree to pay the fees and penalties assessed by us according to this Agreement. All fees and penalties (when applicable) will be automatically assessed against the Card, and you will be responsible for any deficiency. You understand and agree that federal law governs financial institutions as to the fees charged by financial institutions for their services. Any Card business transacted at a merchant or financial institution will be governed by this Agreement.
You may be charged an additional fee or surcharge by the owner of the ATM or POS terminal for its use.
PRICING SCHEDULEThe following fees apply to the Card and will be applied to the card balance:
|ATM Balance Inquiry *||$0.50||Per Trans|
|ATM Withdrawal Domestic*||$2.50||Per Trans|
|ATM Withdrawal International*||$3.50||Per Trans|
|PIN POS Purchase||$0.15||Per Trans|
|Purchase w/ Cash Back||$2.50||Per Trans|
|Cardholder Service Fees|
|Customer Service Rep.||$3.95||Per Occur|
|VRU Access||$1.95||Per Occur|
|No Charge||Per Occur|
|Reload Fee via Web****||$1.25||Per Occur|
|Reload Fee at ReadyLink Terminals***||$.75||Per Occur|
|Currency Conversion||1%||Per Trans|
|Inactive Account**||$2.50||Per Month|
|Quasi Cash||$3.00||Per Trans|
|Negative Balance Fee||$5.00||Per Occur|
|Card Replacement Fees|
|Lost/Stolen Card Replacement||$5.00||Per Occur|
|Damaged Card Replacement||$5.00||Per Occur|
|Card Conversion Fees|
|Paper Check Conversion||$20.00||Per Occur|
|Value Unload||$15.00||Per Occur|
**A Card is inactive/dormant beginning at the end of the 6th month in which the Card has no monetary activity (i.e., no value loaded to card, no purchases, and no ATM withdrawals) and continuing until the card has monetary activity or the Card balance becomes zero.
***ReadyLink merchant may charge an additional load fee.
****Fee Charged to funding account.
TRANSFERS DISCLOSURE STATEMENT
Notification of Lost or Stolen Card or PINTell us AT ONCE if you believe your Card or Personal Identification Number (PIN) has been lost or stolen. If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from the Card without permission, call us at: 1-866-906-4170 or write to us at: Cardholder Services, www.visaprepaidprocessing.com/MAP/toyourcard.
In Case of Errors or Questions About Your Electronic Transfers
Telephone us at: 1-866-906-4170, or write to us at: Cardholder Services, www.visaprepaidprocessing.com/MAP/toyourcard, as soon as you can, if you think a statement or receipt is wrong or if you need more information about a transfer listed on the Card statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
- Tell us your name and Card number.
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
- Tell us the date, time and location of the suspected error.
If you tell us orally, we may require that you send us a confirmation of your complaint or question in writing within 10 Business Days.
We will determine whether an error occurred within 10 Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days (or 90 calendar days for a Point of Sale transaction or a transaction initiated outside the U.S.) to investigate your complaint or question. If we decide to do this, we will credit the Card within 10 Business Days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit the Card.
We will tell you the results within 3 Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Unclaimed FundsThe balance on the Card may become unclaimed funds escheatable to the State if, as shown by our records, you have not, within the statutory period, caused any activity or received any payments with regard to the Card, indicated any interest in the Card, corresponded with us concerning the Card, or otherwise indicated an interest in the Card as evidenced by a writing on file with us, or transacted any business with us.
Disclosure of Card InformationWe may disclose information about the Card or the transfers made to third parties:
- Where it is necessary for completing transfers, or
- In order to verify the existence and condition of the Card for a third party such as a credit bureau or merchant, or
- In order to comply with government agency or court orders, or
- If we cancel the Card due to a deficient balance or to protect or enforce our legal rights, or
- If we otherwise deem appropriate, to the extent permitted by law.